Enchanting Customer Service Excellence

Tailored Customer Support Beyond Product Delivery

Our team at ARGO-HYTOS Poland offers complex customer service from concept to the final product as well as after-sales care. One of the company's most distinguishing features is the ability to provide a whole range of services tailored to the specific customer's requirements.

The cooperation between customer and supplier is extended beyond the delivery of the final product, such as: power pack, filter unit or set of sensors. A qualified team assists the customer in the process of launching a given application and provides support during periodic maintenance and repairs. Service technicians use high-end diagnostic equipment to analyze a wide range of parameters of hydraulic equipment. In addition, they are aided by a range of filter units and oil sensors.

"Our biggest advantage is that we have a mobile service, enabling us to respond quickly in case of an emergency. As a result, we can support our customers where they need us most." – Piotr Baran, Service Engineer.

Main tasks of service in ARGO-HYTOS Poland

Diagnostic services:

• Assistance in the selection of spare parts
• Diagnostics of hydraulic systems
• Tests of prototypes (new hydraulic blocks)

Installation and maintenance:

• Assembly, commissioning and maintenance of power hydraulics systems
• Maintenance and repairs of filtration units (FMA)

Support services:

• Equipment rental
• Oil service
• Support of the quality department (complaint analysis)
• Training and consulting on proper service and operation of the applications

Innovations in Service: Introducing the Universal Mobile Power Unit

Building upon our dedication to innovation and customer-centric solutions, ARGO-HYTOS Poland proudly introduces the Universal Mobile Power Unit . This groundbreaking device exemplifies our commitment to pushing the boundaries of service excellence, combining our extensive service experience with advanced engineering expertise.

“The premise of the project has been universality at the highest possible level, great mobility, simplicity of operation and control.” – Engineer Wojciech Zarzycki.

The device is the size of a standard UMPC 045 filter unit and weighs 142 kg. The unit is based on a double gear pump with a 4-section block with return and pressure filtration.

Features of the device:

• quick commissioning in any location thanks to the use of a 1.5 kW motor with a 230C/50Hz power supply and a standard plug
• possibility of obtaining any pressure at the block outputs in the range of 10- 220bar; an additional output with miniBOOSTER - a hydraulic pressure intensifier allows you to obtain pressure up to 800ba
• control of pressure by an electro-hydraulic system
• possibility of controlling three different actuators
• the option to connect a hose crimper to an external mobile hydraulic and select the appropriate setting for the chosen hose size
• possibility of connecting to an external accumulators charging unit and entry charging parameters for automatic operation
• filtration outside (without using the oil inside the tank), transferring oil from the tank outside to another tank and the other way around (refilling the tank)

Control of the required operating status is possible thanks to the use of a 7' PLC controller with touch screen. The system has many additional sensors and a system of alarms improving user safety.

Ready to experience unparalleled service excellence? Contact us today to discover how ARGO-HYTOS Poland can elevate your operations and empower your success.